Question 1

How do I place an order?

Accepted Answer

Browse our collections, add items to your cart, and proceed to checkout. You can also contact us directly for help placing a large order or getting a custom quote.

Question 2

Why are your prices so low?

Accepted Answer

We purchase high-end cabinetry in bulk directly from manufacturers, cutting out the middlemen. This allows us to pass significant savings on to you without sacrificing quality.

Question 3

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping on orders over $2,900. For smaller orders, shipping costs are calculated at checkout based on your location and order size.

Question 4

Do you offer a price match guarantee?

Accepted Answer

Yes! We offer a full price match guarantee. If you find a lower advertised price on an identical cabinet from another authorized retailer, we will match that price. Simply send us a link or screenshot of the competitor's price and we'll honor it. Contact our team at support@closeoutkitchens.com with the details.

Question 5

Do you offer bulk or contractor discounts?

Accepted Answer

Yes, we offer special pricing for contractors, builders, and large orders. Contact our sales team for a custom quote tailored to your project needs.

Question 6

Are these real wood cabinets?

Accepted Answer

Yes. All of our cabinets are constructed with solid wood frames, doors, and drawer fronts. We use premium plywood for the cabinet box construction, not particle board.

Question 7

What door styles are available?

Accepted Answer

We carry four main door styles: Shaker (classic full shaker), Petite (thin shaker / slim shaker profile), Transitional (blending traditional and modern), and Raised Panel (traditional detailing). Each style is available in multiple colors.

Question 8

What finishes and colors do you offer?

Accepted Answer

We offer over 20 collections spanning whites, greys, blues, browns, natural oak tones, and more. Browse our Collections page to see all available colors with swatches.

Question 9

Are sample doors available?

Accepted Answer

Yes! We offer sample doors for each of our collections so you can see and feel the quality, finish, and color in person before committing to a full order.

Question 10

What type of hardware is included?

Accepted Answer

Cabinets come with soft-close hinges and drawer glides as standard. Knobs and pulls are not included so you can choose your preferred style.

Question 11

How long does shipping take?

Accepted Answer

Most orders ship within 5-10 business days. Delivery typically takes an additional 3-7 business days depending on your location. We ship from multiple warehouses to minimize transit time.

Question 12

How are the cabinets shipped?

Accepted Answer

Cabinets are shipped RTA (Ready-To-Assemble) and carefully packaged to prevent damage during transit. Each piece is individually wrapped and boxed.

Question 13

What if my order arrives damaged?

Accepted Answer

Please inspect all packages upon delivery. If you find any damage, take photos and contact us within 48 hours. We will replace damaged items at no additional cost.

Question 14

Do you ship to all 50 states?

Accepted Answer

Yes, we ship to all 50 US states. Shipping costs and delivery times may vary for Alaska and Hawaii. Contact us for international shipping inquiries.

Question 15

Are the cabinets difficult to assemble?

Accepted Answer

Our cabinets are designed for straightforward assembly with included hardware and instructions. Most cabinets can be assembled in 15-30 minutes with basic tools. Check out our Assembly Videos page for step-by-step guidance.

Question 16

Do I need professional installation?

Accepted Answer

While many homeowners successfully install cabinets themselves, we recommend professional installation for the best results. Proper installation ensures level, secure mounting and a polished final look.

Question 17

What tools do I need for assembly?

Accepted Answer

Basic tools required include a Phillips screwdriver or drill, a level, a tape measure, and a rubber mallet. No specialized tools are needed.

Question 18

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for unopened, undamaged items. A restocking fee may apply. Custom orders are non-returnable. Contact us to initiate a return.

Question 19

Do the cabinets come with a warranty?

Accepted Answer

Yes, all of our cabinets come with a limited manufacturer warranty covering defects in materials and workmanship. Warranty details vary by collection.

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